1. Pan-India Delivery Coverage
Hey Prabhu partners with trusted national logistics providers to bring devotional essentials—from our Gold Cup Desi Ghee T-Lights to fragrant Terracotta Diyas and Agarbatti—to homes across India.
Delivery serviceability depends on your pin code. During checkout or by contacting us on WhatsApp (8828833303), we verify your exact location to provide confirmed delivery timelines.
2. Order Processing & Dispatch Timelines
Standard Dispatch
Orders are packaged and dispatched within 24 to 48 business hours following confirmation and prepaid payment verification.
Estimated Transit Times
• Metro Cities: 3–5 business days
• Rest of India: 4–7 business days
• Remote Locations: 7–10 business days
Note: Confirmed delivery dates are shared once your parcel is scanned and assigned an AWB tracking number by the courier partner.
3. Protective Packaging for Terracotta & Ghee
Because natural terracotta clay diyas and pure cow ghee cups are delicate, our packaging team uses multi-layer shock-absorbent cushioning and eco-conscious wraps. This ensures your diyas arrive intact, clean, and ready for your pooja thali.
4. Live Order Tracking
Once your order ships, an SMS and WhatsApp message will be sent containing your live tracking link and courier details.
5. Festive Rush & Logistics Inquiries
During major festive seasons (such as Diwali, Navratri, and Ganesh Chaturthi), nationwide courier networks experience high volume. We recommend ordering devotional items in advance.
If your delivery is delayed or you have address change queries before dispatch, message us immediately on WhatsApp at +91 8828833303.