HEY PRABHU HELP & FAQ

Frequently Asked Questions

Find clear answers about our Desi Ghee T-Lights, terracotta diyas, payments, shipping timelines, and pooja guidelines.

Hey Prabhu offers a curated range of traditional devotional products including Desi Ghee T-Lights (Gold Cup), Terracotta Diyas (Mogra & Lavender), White Unscented Tealight Candles, Incense Sticks (Economy Range, Hey Prabhu Special, Lavender, Rose), Dhoop Cups (Assorted 2 Fragrances), and Festive Gift Boxes.

STILL HAVE QUESTIONS?

We are here to help your pooja rituals

Chat directly with our care desk on WhatsApp at 8828833303 or email nomadharvestllp@gmail.com.

Registered Office: 306, Jhalawar Building, Patanwala Compound, LBS Road, Ghatkopar West, Mumbai-400086.

Ask on WhatsApp→

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HEY PRABHU HELP & FAQ

Frequently Asked Questions

Find clear answers about our Desi Ghee T-Lights, terracotta diyas, payments, shipping timelines, and pooja guidelines.

STILL HAVE QUESTIONS?

We are here to help your pooja rituals

Chat directly with our care desk on WhatsApp at 8828833303 or email nomadharvestllp@gmail.com.

Registered Office: 306, Jhalawar Building, Patanwala Compound, LBS Road, Ghatkopar West, Mumbai-400086.

Ask on WhatsApp→

Frequently Asked Questions

What products does Hey Prabhu offer?

What are Desi Ghee T-Lights and what are they made of?

How long does a Desi Ghee T-Light burn?

What are the Desi Ghee Terracotta Diyas (Mogra & Lavender)?

Do you offer a Sample Pack to try first?

What is the White Unscented Tealight Candle?

What fragrances are available in Incense Sticks and Dhoop Cups?

How can I place an order with Hey Prabhu?

Can I place bulk orders for pooja, weddings, or corporate events?

Can I cancel my order after placing it?

Do you offer Cash on Delivery (COD)?

What payment methods are accepted?

What are the shipping and delivery timelines?

How do I track my shipment?

How do you protect fragile terracotta diyas during transit?

What is your return and refund policy for devotional items?

What should I do if a diya or cup arrives broken or damaged?

What is included in Hey Prabhu Gift Box – 1 and Gift Box – 2?

Can I send Hey Prabhu gifts directly to loved ones or clients?

How should I safely burn diyas, t-lights, and dhoop cups?

Are the Gold Cups reusable?

We are here to help your pooja rituals

Frequently Asked Questions

What products does Hey Prabhu offer?

What are Desi Ghee T-Lights and what are they made of?

How long does a Desi Ghee T-Light burn?

What are the Desi Ghee Terracotta Diyas (Mogra & Lavender)?

Do you offer a Sample Pack to try first?

What is the White Unscented Tealight Candle?

What fragrances are available in Incense Sticks and Dhoop Cups?

How can I place an order with Hey Prabhu?

Can I place bulk orders for pooja, weddings, or corporate events?

Can I cancel my order after placing it?

Do you offer Cash on Delivery (COD)?

What payment methods are accepted?

What are the shipping and delivery timelines?

How do I track my shipment?

How do you protect fragile terracotta diyas during transit?

What is your return and refund policy for devotional items?

What should I do if a diya or cup arrives broken or damaged?

What is included in Hey Prabhu Gift Box – 1 and Gift Box – 2?

Can I send Hey Prabhu gifts directly to loved ones or clients?

How should I safely burn diyas, t-lights, and dhoop cups?

Are the Gold Cups reusable?

We are here to help your pooja rituals