WHAT DOES HEY PRABHU OFFER?
Hey Prabhu offers agarbatti, diyas, dhoop, kapoor and puja essentials for everyday rituals, special occasions and meaningful gifting.
CONTACT & HELP
A little Assistance
Questions about the collection, a ritual, or a meaningful gift? We’re here to help.
Send an Inquiry
Please detail your request below. A concierge representative will respond within 24 hours.
REGISTERED OFFICE
Nomad Harvest LLP
306, Jhalawar Building,
Patanwala Compound, LBS Road,
Ghatkopar West, Mumbai-400086.
DIRECT PHONE & WHATSAPP
Care Desk
Available for order status, pooja guidance & gifting support.
OFFICIAL EMAIL ID
nomadharvestllp@gmail.comWritten Inquiries
For corporate gifting, wholesale & customer care requests.
Frequently Asked Questions
Everything you need to know about our incense, heritage, and practices.
HOW DO I CHOOSE THE RIGHT FRAGRANCE?
Explore the fragrance notes on each product page and choose a scent that suits your space and ritual. Our team can help you find an offering.
HOW DO I PLACE AN ORDER?
Choose your products, select “Add to Thali” and proceed to checkout. Enter your delivery details and complete payment to place your order.
WHICH PAYMENT METHODS CAN I USE?
Available payment options are displayed at checkout. Choose your preferred method before completing your purchase.
HOW CAN I TRACK MY ORDER?
Once your order has shipped, you will receive tracking details via SMS and WhatsApp. If you need assistance, share your order number with our team on WhatsApp.
CAN I RETURN OR CANCEL MY ORDER?
Contact our team with your order number and request details. Return, refund and cancellation eligibility is subject to the applicable policies on our website.
WHAT SHOULD I DO IF MY ORDER ARRIVES DAMAGED OR INCORRECT?
Contact our team with your order number and clear photographs of the product and packaging. We will review the issue and guide you through the next steps.
CAN I CHOOSE HEY PRABHU PRODUCTS FOR GIFTING?
Yes. Our offerings make thoughtful gifts for festivals, weddings, new homes and meaningful beginnings. Contact our team for help choosing products or discussing larger gifting requirements.
CAN I ENQUIRE ABOUT GIFTING?
Yes. Use the enquiry form on this page. Your message is sent to our team and we typically respond within 24 hours.
Customer Care
Support for your order
Privacy & policies
A clear understanding.
PRIVACY POLICY
HOW WE COLLECT, USE AND PROTECT YOUR PERSONAL INFORMATION.
TERMS & CONDITIONS
GUIDELINES FOR USING OUR WEBSITE, DEVOTIONAL SAFETY AND ORDERS.
REFUND POLICY
DETAILS ON TRANSIT DAMAGE, REPLACEMENTS AND REFUND TIMELINES.
CANCELLATION POLICY
PRE-DISPATCH CANCELLATION CONDITIONS AND PAYMENT REVERSALS.